Frequently Asked Questions

Frequently Asked Questions

1

What is i-LEARN Ace?

i-LEARN Ace is a hybrid teaching and learning platform which is accessible not only online but also offline with the Mobile i-LEARN Ace Application (App). i-LEARN Ace can be accessed anywhere, anytime, which is align with its motto “M-Learning Platform (Mobile Learning Platform)”.
2

Which company developed and marketed the i-LEARN Ace?

i-LEARN Ace was developed by the Sasbadi Online Sdn. Bhd. and is being marketed by the MindTech Education Sdn. Bhd.. Both the companies belong to Sasbadi Holdings Berhad. Sasbadi Online is an expert in the Malaysian education content and in the digital platform development.
3

Who are the i-LEARN Ace’s users?

Teachers, students and their parents from primary school, Sekolah Kebangsaan (SK), Sekolah Jenis Kebangsaan Cina (SJKC) and secondary school, Sekolah Menengah Kebangsaan (SMK), starting from Year 4 up to Form 5.
4

How many types of accounts are available in the i-LEARN Ace?

There are three types of accounts, namely Student Account, Teacher Account and Parents Account (it’s free for parents when subscribed to Student Account).
5

Do the contents in i-LEARN Ace cover the syllabus required by the Ministry of Education Malaysia and are they updated frequently?

Yes. The contents in i-LEARN Ace cover the syllabus required by the Ministry of Education (MOE) Malaysia and they are updated frequently according to the KSSR / KSSM / KBSM syllabuses.
6

What are the functions and features of i-LEARN Ace?

(a) Notes
(b) Mind Maps and i-Think Maps
(c) Assessment
  • Objective Practices
  • Subjective Practices
  • Pentaksiran Sekolah (PS)
  • Oral Practices
  • Test Papers, Kertas Percubaan and UPSR, PT3 and SPM Model Test Papers
(d) Progress - Reports on performance that are clear and comprehensive
(e) Reward and Motivation
(f) Dictionary
(g) Video Lesson
(h) Mobile Application
(i) Assignments - Teacher and Parents
7

What are the packages offered in i-LEARN Ace?

i-LEARN Ace offers 4 packages. The packages are:
(a) Primary School SK KSSR (Year 4, 5 and 6) Package
(b) Primary School SJKC KSSR (Year 4, 5 and 6) Package
(c) Secondary School (Lower) SMK KSSM & KBSM (Form 1, 2 and 3) Package
(d) Secondary School (Upper) SMK KSSM & KBSM (Form 4 and 5) Package
8

What are the subjects offered in each package of i-LEARN Ace?

9

What are the functions and features of Parents account i-LEARN Ace?

The results of each set of objective practices completed by the children will be sent directly to Parents Account and their emails. The parents will know their children’s performance immediately. Moreover, our system will help parents to send assignments to their children once a month.
10

What are the functions and features of Teacher Account i-LEARN Ace?

Teachers, by using their Teacher Account, can use the contents in i-LEARN Ace to teach traditionally or give tuition virtually. They can also provide extra notes (video clips, audios, animations, photos and personal notes), assign mind maps assignments and practices (objective and subjective) to their students. The objective practices will be evaluated by the system and the reports will be sent to teachers. The reports of the assignments will also be generated in Teacher Account to enable the teachers to know their students’ performances.
11

Do I need to use a specific and sophisticated computer to access i-LEARN Ace?

No. You can use the Google Chrome browser in your computer, tablet or smartphones if you want to access it online. However, if you would like to access it offline, you need to download the i-LEARN Ace Mobile Application from App Store or Play Store.
12

What are the subscription prices for the i-LEARN Ace packages?

The normal retail prices for the i-LEARN Ace packages are:
(a) Student Account for 180 days: RM193
(b) Student Account for 365 days: RM385
(c) Teacher Account for 365 days: RM385

You can also join MindTech Education to enjoy our member prices as stated below:
(a) Student Account for 180 days: RM175
(b) Student Account for 365 days: RM350
(c) Teacher Account for 365 days: RM350
13

Are there any tutorial videos available for reference, if I do not know how to use the functions in i-LEARN Ace?

Yes. i-LEARN Ace provides tutorial videos for reference. If you want to know how to use the functions in i-LEARN Ace, please click http://www.sasbadionline.com/tutorial.
14

Are there any after-sales services provided if the users face any problems with i-LEARN Ace?

Yes. We provide after-sales services. Our users can send an email to enquiry@ilearnace.com or also contact us at +603-6142 3820, +603-6150 4526, if they have any enquiries regarding our products or if they have any technical or content problem. Users can also contact us at +6010-4028331, which is our Mobile Technical Support Line. We can be reached through Short Messaging Service (SMS), WhatsApp, Telegram, Viber, WeChat, or Line. Our working hours are as follows:
Monday to Friday
8.30 a.m. - 1.00 p.m. and
2.00 p.m. - 5.30 p.m.
Any enquiries after working hours will be entertained on the following working day.
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